PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN DI OUTLET TALIWANG’S BALIKPAPAN

Febrianus Gerrich P.H, Thomas Santoso Management Department, School of Business and Management, Petra Christian University

Jurnal SAGA vol 3 no 2 (Agustus-Desember 2025)
ISSN: 3025-4752